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FAQ

FAQs

General
Managing Your Account
Contraceptive Pill
Morning After Pill
Herpes Simplex Virus (HSV-2)
Cold Sores (HSV-1)
Thrush
How do I know if I have Herpes Simplex Virus? Can you tell?

Unfortunately we can only offer prescriptions and treatments for patients that have already been diagnosed with HSV-2 by another doctor. As we aim to provide the highest level of healthcare, text-based consults do not provide our doctors with enough information to determine whether you have HSV-2. Our service aims at making things more simple and easy for those that are already on HSV-2 medication. If you believe you have Herpes Simplex Virus, you should visit your local GP for assessment.

What are the symptoms of Herpes Simplex Virus?

If you have not been previously diagnosed as having HSV-2, we recommend you visit your local GP, as we will not be able to correctly assess via an online consult. Symptoms for genital herpes typically include a group of itchy or painful blisters in your genital area, which break and turn into sores. You may also experience burning when you urinate, trouble urinating, itching, pain around your genitals. With HSV-2 you can also experience flu-like symptoms such as swollen glands, fever, chills, headache or feeling achy and tired.