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FAQ
Kiss Goodbye to Cold Sores

Providing fast, convenient and discreet access to HSV-1 treatments

I HAVE AN EXISTING SCRIPT I NEED A NEW SCRIPT
How it works
1. Assessment
Answer some questions on your medical history via our secure, online questionnaire.
2. Doctor's Consult
An Aussie doctor reviews your answers and conducts an online, text-based consult to determine if you are eligible for an online HSV-1 treatment plan.
3. Delivery
Your eligible treatment shipped via express post straight to your door, every time it's due. Never run out again!
How it works
How it works
What it Costs
Existing Script
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Upload your script for no cost
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Purchase your repeats at pharmacy prices
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Fast, free & discreet delivery each time its due
GET STARTED
New Prescription
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$25 Doctors consult + cost of your pill
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Free, fast & discreet delivery
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No ongoing fees
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We'll ship it to you each time it's due
GET STARTED
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No more waiting rooms

Youly provides 100% online, text-based health assessments so you don't need to spend hours sitting in waiting rooms.

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Australian GPs

We put your health first. All our practitioners are Australian GPs with years of experience, and they’re passionate about women's health. At Youly you’re in safe hands.

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Any Question, Every Answer

Access our health guides for the answers you need, or connect with us on social media and ask us anything. Youly makes sure you get the answers you need and want to create a community for women to connect and talk about the things that others won't.

No more waiting rooms

Youly provides 100% online, text-based health assessments so you don't need to spend hours sitting in waiting rooms.

Australian GPs

We put your health first. All our practitioners are Australian GPs with years of experience, and they’re passionate about women's health. At Youly you’re in safe hands.

Any Question, Every Answer

Access our health guides for the answers you need, or connect with us on social media and ask us anything. Youly makes sure you get the answers you need and want to create a community for women to connect and talk about the things that others won't.

Common Questions

Am I guaranteed a prescription and cold sore treatment?

Our doctors provide the highest standard of healthcare, which means that each patient is assessed on an individual basis. If the doctor determines that it is not safe for you to be prescribed a treatment for cold sores or that your symptoms appear different to a standard cold sore, they may recommend that you visit another GP in person to be further assessed. If you are not issued a prescription, you will not be charged a consult fee.

What are the symptoms of a cold sore?

There are usually several stages to a cold sore. Firstly, tingling and itching around the lips for a day or so before a small hard spot appears and blisters erupt. The second stage is small-fluid filled blisters which typically erupt along the border of your lips. Finally these small blisters may merge and then burst, leaving shallow open sores that ooze and crust over.

How long until a doctor responds?

A doctor will review your assessment and respond within 24 hours. In most cases it will be much sooner than this.

Do you have a membership fee? How much does it cost?

We don't believe in annual subscriptions or membership fees. You only ever pay for your doctors consultation (if needed) and your medication.

How fast will it be delivered and how is it packaged?

Once your treatment has been paid for, we will ship with free express delivery to anywhere in Australia, meaning your package should arrive within 1-3 days. Your product is shipped in an Australia Post package, which means it will be completely discreet.

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Aussie Women Love Youly!